Mental Health Crisis Lines | Illinois Department of Healthcare and Family Services
201 South Grand Avenue East, Springfield, IL 62763
Eligibility
Services is used when child is at risk to himself or others or when others think a child is having a mental health crisis
Required documents
No Documentation Required
Hours
24 Hours
877-912-8880
Voice·
Main
800-345-9049
Voice·
Crisis and Referral Entry Service (CARES) Hotline
773-523-4504
Voice·
TTY Hotline
988
Voice·
National Suicide Hotline 3 Digit Dialing
800-526-5812
Voice·
TTY
Websitehttps://hfs.illinois.gov/
Languages
- English
- Spanish
Application process
Call (800) 345-9049 For Service
Fees
No Fees
Service area
Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair Counties in Illinois
The Illinois Department of Healthcare and Family Services is committed to ensuring quality healthcare coverage, empowering people to make sound decisions about their well-being, establishing and enforcing child support obligations to make sure children and their families have the opportunities they deserve. Services include Mental Health Crisis Lines and Administrative Entities.
ALSO KNOWN AS
ILHFS
Last Assured
02/11/2026
What's Here
Providing organization
ILLINOIS DEPARTMENT OF HEALTHCARE AND FAMILY SERVICES
The Illinois Department of Healthcare and Family Services is committed to ensuring quality healthcare coverage, empowering people to make sound decisions about their well-being, establishing and enforcing child support obligations to make sure children and their families have the opportunities they deserve. Services include Mental Health Crisis Lines and Administrative Entities.
ALSO KNOWN AS
ILHFS