City Government Information Services | City Of Kansas City, MO - 3-1-1 Action Center
414 E 12th St, Action Center, City Hall, First Floor, Kansas City, MO 64106
Eligibility
None
Required documents
Provide exact address or location they are calling about
the length of time the condition/situation has existed
and as much detail as possible
Hours
M-F 7am-7pm
Website
https://kcmo.gov/311Languages
TTY and translation services available
Application process
Call or walk in during open hours, or go to web site
Fees
None
Service area
Kansas City, MO
One-stop shop for all city service requests and for information requests for the City of KCMO, including Public Works, Parks and Recreation, Animal Control, Neighborhood and Community Services.
Residents can contact 3-1-1 by phone, email, fax, mail or Twitter @KCMO311.
Last Assured
05/18/2026
What's Here
Providing organization
CITY OF KANSAS CITY MO
Municipality. The 3-1-1 Action Center processes citizen requests for city services and complaints about city government with total follow-up until requests are resolved. Focus is on services that are the work of city departments such as Public Works, Parks and Recreation, Animal Control, Neighborhood and Community Services.