Taxpayer Information Lines | Internal Revenue Service - Tax Payer Telephone Assistance
30 W. Pershing Rd., Suite 600, Union Station, Kansas City, MO 64108
Eligibility
Needing assistance with taxes
Required documents
SS number(s), Individual Taxpayer Identification Number (if no SS number), copy of tax return, any letters or notices from the IRS
Hours
M-F 7am-7pm
800-829-4059
Voice·
TDD
800-829-1040
Voice·
Individuals
800-829-1954
Voice·
Refund Hotline
800-829-4933
Voice·
Businesses
Website
https://www.irs.govLanguages
Spanish
Application process
Call during open hours
Fees
None
Service area
United States
Live or automated assistance with federal taxes over the phone. This service will help you set up a taxpayer PIN, answer questions about preparing your tax return and any any notices you may have received from the IRS. Also provides information about the Affordable Care Act.
Last Assured
06/18/2026
What's Here
Providing organization
INTERNAL REVENUE SERVICE KANSAS CITY AREA
United States Internal Revenue Service.