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Industry Consumer Programs | Community Financial Services Association of America

515 King St, Suite 300, Alexandria, VA 22314

Eligibility

Payday loan customer at a CFSA member company (will have the CFSA logo displayed at business location) For the Extended Payment Plan, must ask for the EPP by name at the office where the loan was originated before the close of business on the last business day before the loan due date.

Required documents

Information on loan

Hours

M-F 9am-5pm EST
888-572-9329
Voice·

Main Phone

Languages

NA

Application process

Visit office where loan was originated, or call for information

Fees

None, unless the customer defaults on the loan or EPP payments

Service area

United States
The Community Financial Services Association of America (CFSA) is the national organization for companies providing small dollar, short-term lending or payday advances. CFSA provides best practices including information on the Extended Payment Plan and assistance with complaints.

Last Assured

09/24/2025

Providing organization

COMMUNITY FINANCIAL SERVICES ASSOCIATION OF AMERICA
The Community Financial Services Association of America (CFSA) is the national organization for companies providing small dollar, short-term lending or payday advances. CFSA provides best practices and assistance with complaints.