Consumer Complaints | Community Financial Services Association of America
515 King St, Suite 300, Alexandria, VA 22314
Eligibility
Customer at a CFSA member company (will have the CFSA logo displayed at business location)
Required documents
Information on loan company and details of complaint
Hours
M-F 9am-5pm EST
888-572-9329
Voice·
Main Phone
Website
https://www.cfsaa.comLanguages
NA
Application process
Fill out complaint form on website or email [email protected]
Fees
None
Service area
United States
The Community Financial Services Association of America (CFSA) is the national organization for companies providing small dollar, short-term lending or payday advances. CFSA provides best practices including information on the Extended Payment Plan and assistance with complaints.
Last Assured
09/24/2025
What's Here
Providing organization
COMMUNITY FINANCIAL SERVICES ASSOCIATION OF AMERICA
The Community Financial Services Association of America (CFSA) is the national organization for companies providing small dollar, short-term lending or payday advances. CFSA provides best practices and assistance with complaints.