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Water Service Payment Assistance | Critical Medical and Behavioral Health Utility Needs Programs - Kansas City Region

Eligibility
  • Verified Critical Medical or Behavioral Health Need (by medical provider) that would worsen by utilities being shut of in the home
  • Must have an account with: "Missouri America" water
-Have a utility disconnection notice or be disconnected
Required documents
Online Critical Medical Needs Program verification form
Hours
Online form can be completed any time
211
Voice·

Main Phone

Languages
English
Application process
Medical provider goes to website and follows the "referral form" link to complete online form. Phone intake would be completed after medical waiver is received. Link: unitedwaygkc.org/united-way-critical-medical-needs-program
Fees
N/A
Service area
Missouri American Water Service Area only: Saint Joseph, MO
Gas, Electric and Water utility assistance for critical medical and behavioral health needs.
Last Assured
08/11/2025
Providing organization
CRITICAL MEDICAL AND BEHAVIORAL HEALTH UTILITY NEEDS PROGRAMS
Gas, Electric and Water utility assistance for critical medical and behavioral health needs.